When trying to connect to the service data base, it keeps saying ‘Server busy, try later.’
Please email your MAC address and Serial number to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We will check our database to ensure that your InFusion™ is on the list of allowed users.

The server timeout is due to the high number of devices attempting to access the server. We are currently working on migration to a new database server to allow further simultaneous connections.